Hound Hall Reviews
5 Stars from all our clients
What our Clients have said about our service.....
ALL THESE REVIEWS ARE TAKEN FROM, AND CAN BE SEEN WITH MORE ON OUR FACEBOOK PAGE
I left my two dogs Betty and Brandy at Hound Hall for 11 days from 30/4. I was very worried about leaving Betty as she is very clingy and never lets me out of her sight. I can honestly say they both had the time of their lives and loved every minute of being on their holiday. So much so that my 'clingy' little dog has sulked ever since I collected her yesterday and obviously wants to go back to her luxury accommodation at the Hall!! They will both certainly be returning for their holidays in the future. Thank you Barbara and Martin for looking after them both so well.
After viewing several 'luxury' dog boarding establishments and them just not meeting our standards or feeling comfortable leaving our two small dogs, we went and viewed Hound Hall and it just totally exceeded all our expectations. I actually filled up when we left the viewing because I knew we had found somewhere very special for our precious little ones. Martin and Barbara are two of the loveliest people I have ever met and their calmness and obvious love for dogs shines through. My two have just spent two nights at Hound Hall, we were met and reassured and settled in by Martin and Barbara personally, I was able to help place my girls and their things in their room and was kept updated throughout as to how they were doing. The result was I felt 100% confident leaving them in such caring hands and I have collected two very happy little dogs at the end of their stay who had evidently made great headway building up a bond with Martin and Barbara. Genuinely, don't bother looking anywhere else, Hound Hall is just fantastic, you won't find anywhere else better.
Barbara and Martin, thank you so much for looking after Roo and Macy so well! We have been able to go away knowing our pups were 100% truly well cared for. Everything about Hound Hall is just perfect, the rooms, the beds, the daily routine, the care and affection and of course playtime! I know that they both can't wait to come back and stay again!!!As far as we're concerned HOUND HALL is the best.
I would like to thank Barbara and Martin for their fabulous doggy hotel. We have only ever left our dogs once before in a regular kennels and said we would never do it again. Then I found 'Hound Hall' Barbara and Martin are a home from home, our dogs were extremely well looked after, they gave them attention, fuss, played with them walked them twice a day and gave them treats. We received regular updates and pictures on email and via Facebook so we could see how well they had settled in which allowed us to relax and enjoy our much needed break. Barbara and Martin and given us peace of mind that we can now go away on holiday knowing that our precious girls will be very well looked after... we cant thank you enough and would highly recommend them.
We were very apprehensive of sending our babies to a kennels as we have never left them anywhere before always having family to help out. However after hearing about Barbara and Martin at Hound Hall Hotel we paid them a visit to look round and immediately all our fears vanished. What a lovely couple and amazing Hotel they have, Rosie and Charlie didn't hesitate to go for a look and a sniff. Any worries we had diminished immediately. We were told we could ring, text, E-Mail as often as needed, photos were posted on daily so we could see how happy and content they were. We can't thank them enough for the care and love shown to our babies. Will definitely be using the Hotel again and would definitely recommend 110%.
Thank you again Barbara and Martin
My husband and I had just recently moved to the UK and found ourselves without the usual trusted kennel connections from back home and a rapidly approaching 2 week holiday. I phoned many places and visited a few before I finally found the Hound Hall. I almost didn't call because I figured they must be already booked, but I'm very glad I did. To my surprise Barbara did have a room available and in addition she was the friendliest and most helpful person I had spoken with durin...g our search. I took a drive out to see the hotel and meet her and Martin, who took a lot of time out of their busy day to talk with me, meet Akai, and show us around. Barbara even encouraged us to continue looking at a few more kennels, but after the visit I knew there was no need. Akai had a wonderful stay at Hound Hall and I had a great Christmas holiday knowing she was in good hands. The hotel is well designed, very clean and comfy. Barbara and Martin provide excellent and personalised care for their guests with a lot of individual attention. I definitely recommend the Hound Hall and they will be our first choice when we need to board Akai again.
Giles has just spent 8 nights at fantastic Hound Hall. This was his first proper holiday there, previously he had enjoyed an overnight stay. The luxury suites are wonderful and Giles loved the deluxe bed provided - on arrival he jumped straight on to the bed making himself right at home! The love, care and attention Giles received from Barbara and Martin ensured Giles had a great time at Hound Hall, and meant we had peace of mind during our holiday knowing that our boy was being well looked after and was happy. We would not hesitate to leave Giles with Barbara and Martin for future holidays, and will be sorting out our 2017 holiday soon to ensure there is a room at Hound Hall for Giles!
Many thanks Barbara and Martin.
Graham E xx and a big smile from Giles
I apologise for the delay in writing a review. I can't thank both Barbara and Martin enough for recently taking care of my dog, Honey. It had been so stressful trying to find a place that I would feel comfortable leaving Honey in, but now I can honestly say that Hound Hall is the only place I will ever leave her. Honey had the best time ever, in fact I was worried she wouldn't want to come home.
Hound Hall is spotless, the room was lovely and cosy with under floor heating and access to an outdoor area. There is no extra charge for walks or play sessions in the play area and both are done frequently. It was not an issue for me to check in to see how Honey was doing. I felt very reassured and had photographic proof of the fun she was having.
I honestly can't fault Barbara or Martin for they absolutely went above and beyond. A truly exceptional place with exceptional people. Thank you and Honey is looking forward to coming back in the new year xx
Wonderful 5 star doggie hotel.
The care Barbara and Martin give is outstanding.
My little girl Maisie is a very nervous pup and Barbara worked one to one to give her confidence and comfort while she was away from home.
Martin gives the best tummy tickles which won Heidi over and Barbara even cracked her fussy eating.
Regular messages, Facebook notifications and photos all give me extra piece of mind and enable me to relax and enjoy our holidays. ...
Cannot recommend Hound Hall highly enough. I wouldn't go anywhere else as I know my precious girls are being well looked after. Thank you again. X
Bob had a fantastic time at hound hall , the care and attention he had was as if he was at home, all the dogs are quiet and contented, not barking like other kennels I've visited and that's down to the dedication Martin and Barbara show them , I'd recommend it to any dog and owner you will not fault it, a holiday for them and for you, bob can't wait for his next holiday, thanks again
I was very anxious about leaving my dogs anywhere and looked at a few places. Within minutes of viewing Hound Hall I knew I'd found my babies holiday destination. I cannot start to describe how impressive the venue, the care and attention and the sheer dedication of Mr & Mrs Meredith and their Dog Hotel. Nothing is too much trouble. I strongly predict in the near future Hound Hall will be booked up years in advance.
I'd recommend this venue without hesitation and trust me I'm very fussy.
Barbara and Martin have a great set up, they've really covered every need for their guests, pair that with their obvious love of dogs and Hound Hall was the perfect place for us to leave Maggie-Mai for the weekend while we got married close by. I could not recommend this place enough, Maggie came back happy and calm. Thank you both for making every effort to look after Maggie for us xx
My little brood had never been in Kennels before .....so I was very anxious about leaving them. I need not have worried !!! Wonderful owners that make you feel as welcome as your dogs and think of every little thing to put your mind at rest . All 5 of my little family had a fantastic time , came home happy and relaxed and Barbara was able to give me a few little tips to deal with some of their funny little habits . I cannot recommend Hound Hall enough .......and we are all looking forward to our next break !!
We are always anxious about leaving our babies Whiskey & Huggi whilst we go on our holidays, but after meeting Barbara & Martin and seeing the conditions at Hound Hall Luxury Dog Hotel, we knew that we could go on our holiday with piece of mind, knowing that Whiskey & Huggi would have as good a holiday if not better than ours.They have been looked after brilliantly by Barbara & Martin, Thank you so very much for everything, most definitely the number one place to stay.If yo...ur Dog or Dogs are truly a part of your family then you owe it to them to book them into Hound Hall Luxury Dog Hotel, they will not be treated better anywhere else.
Again Thank you so very much,
Dave & Steph A
I had never left Ted with anyone before and i was really anxious about leaving him but i can honestly say he has had the best time and has been really pampered by Barbara and Martin. The photos that they sent me showing him playing and eating his dinner really put my mind at ease and when i came to pick him up and saw the way he was with Barbara confirmed to me that there was no better place that i could have left Ted. I will definitely be recommending Hound Hall to all of my friends because it really is a luxury hotel for dogs.
A big thank you for looking after "Mindy" on collecting her after our weeks holiday, it was lovely to see Mindys tail wagging and so happy following Martin & Barbara about. A Totally relaxed and happy dog!! Already booked in again for September, can't rate the Hound Hall highly enough.
Bruno our staffie stayed at Hound Hall for a week. Bruno was so well looked after, he was happy and loved his stay. Leaving him was made that bit easier knowing I could see photos of him on facebook and updates. Would 100% recommend Hound Hall, Bruno will be going back there for his luxury holiday
Thank you both for looking after Mazes, she's been thoroughly spoilt. Made our weekend away perfect knowing that Mazes was happy. I will definitely be recommending you to all our friends who have dogs.
Would just like to say a massive thank you for looking after Charlie the Choc Lab today whilst we were out for the day. He seems to have a great day and now he's spark out sleeping, seems to have loved his time there today.
Facilities are fantastic and the owners are so dedicated to providing a fantastic environment for dogs. Definitely be using the services again! Very happy customer
We were so pleased to find Hound Hall after recently moving to North Shropshire. Shee Shee has obviously been looked after extremely well and has just enjoyed a lovely holiday playing with her new friends. The care and attention has been exemplary! Thank you so much we didn't have to worry at all about our lovely girl.
Absolute peace of mind! Just brought home two very content tired pooches. Recommend to all. X
I am pleased that Miffy and Lexi settled into Hound Hall really well this weekend and appear to have had a lovely time. The girls are both relaxed and happy. I am glad that I have found somewhere for the girls to be welcomed and cared for so well. Thank you to Barbara and Martin for putting my mind at rest. I will definitely be recommending you to others x
My two dogs have just come back froma 4-night stay at Hound Hall.they were very well looked after in lovely accomodation. They looked clean, fit , thoroughly relaxed and at home when I went to collect them.
Thank you very much to Mr & Mrs Meredith for taking such good care of them
Because I know you, know how you are with dogs, and would completely trust you with my precious babies - wishing you all success xxxx
Wendy S. (Wendy is a friend.)
Dottie and Luna have loved every moment of their holiday with you! Their accommodation was exceptional and your attention to detail to make sure they were settled and happy was second to none! We will recommend you to everyone and our babies will only ever come to you now :) Thank you again! :)
Bob had a great look around today and cannot wait for his holiday great to meet u
Would highly recommend hound hall xxx TOBY loved it there x
Fabulous dog hotel - so much more than a kennels - my lovely dog, Phoebe, has a proper holiday when she is at Hound Hall. Thanks so much Barbara for all your kind care and attention, Phoebe is no doubt looking forward to her next visit.
Thank you for looking after Rocky and our "Special Needs" Sally!!. Both were happy and relaxed after there stay.
I highly recommend Barbara & Martin, there care and love of dogs clearly shows.
See you again soon.
Thank you both so much for taking excellent care of sausage, she has been one pamperd pooch !
She's looking forward to visiting you again
What a fantastic place , Myself and my husband highly recommend hound hall . Our dogs were well looked after and cared for . A big thank you to Martin and Barbara . You have a Mary Poppins of a place perfect in every way .
Amazing through and through, couldn't ask for a better place for Judy, Ruby and Rolo, highly recommend, many thanks again xx
After leaving Bella and Cosmo for the first time, and feeling so anxious about doing so, I can honestly say I am so pleased to have found Barbara and Martin! The updates were reassuring and both dogs seem to have had a lovely time! They are now relaxing at home and tucking in to their treats. Thank you so much! See you again soon
Clint has been utterly spoilt - excellent level of care and attention. Comes back a happy chappie
Cannot praise Hound Hall enough. Fantastic place, Barbara and Martin really made a fuss of our dog when he went for an overnight stay and he was very happy going back for another few days. Very contented dog equals a very happy reassured owner.
Missy went on a 10 night stay at hound hall 8-18 August..shes a very small nervous dog and doesnt take well to strangers so I was worried about how she would be..after the first couple of days she really settled after Barbara spent one to one time with her and missys confidence really grew..I think missy took a proper liking to Barbara and enjoyed the time they spent together..she was also very nervous of other dogs but Barbara introduced her through the fence to other dogs a...nd she really loved it..I also got regular updates on Facebook,photos and a video and they really put my mind at rest..I can't thank hound hall enough for the care they gave to missy..she's a very special little dog and they couldn't of took better care of her..shes also a lot less nervous since coming home..thankyou hound hall for all your help and care..hound hall is an amazing place xx
Thank you so much for taking such good care of Murray and Oscar.... They certainly had a good time and were settled and happy. They are looking forward to their next stay. Will certainly recommend Hound Hall.... It is a fantastic place. Thank you again.
Thank you so much for looking after Willow for us over our wedding weekend! She had a fantastic time and we will most definitely be bringing her to stay with you both again. The love you have for the dogs at Hound Hall is as clear as day and the care you give them is second to none! Thanks again! Claire, Abby & Willow xxx
When Barbara asks ' what time is OLLIE starting his holiday with us' truly believe it is just that! Ollie was well cared for, actually above and beyond, we had updates pictures, Ollie had walks love and affection and even a Xmas dinner! I'm so glad we have found someone as lovely as Barbara and Martin to look after Ollie, it's the only place I would leave Ollie, we can not recommend enough , truly is 5 star, I would give 10 star if I could, thank you again Barbara and Martin
Sharon & Mal J