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PRIVACY POLICY

1.        INTRODUCTION
Hound Hall is committed to safeguarding your privacy and ensuring that your personal data is protected.  This Privacy Policy applies to Hound Hall and to personal data collected about you.
 

2.        YOUR CONSENT TO THIS PRIVACY POLICY
By using this site, you are agreeing to the terms of this Privacy Policy.  If you do not agree with any term in this policy, please do not use this site.
 

3.        INFORMATION THAT WE COLLECT ABOUT YOU

In this Privacy Policy  your “personal data” means information or pieces of information relating to you or that could allow you to be directly or indirectly identified, including collecting i) personal data from you directly, ii) non-personal data when you visit the site.
 

3.1.     TYPES OF PERSONAL DATA WE COLLECT FROM YOU DIRECTLY

We may collect personal data from you directly when you provide us with personal data when making a booking, or enquiring about availability.  Please be assured that we will not collect any personal data unless you provide this information voluntarily.

The types of data we may collect from you directly include your:

  • name

  • postal address

  • email address

  • home telephone number / mobile number

  • emergency contact name and telephone number

  • veterinary details

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3.2.     TYPES OF DATA WE COLLECT WHEN YOU VISIT THE SITE
We use cookies and similar technologies to collect data about you when you visit the site.  Cookies are files that store information on your computer hard drive or browser that mean we can recognise that you have visited our site before.  We use cookies to give you the best possible experience on our site. 

The types of data we may collect from you when you visit the site include:

  • details of the web pages you have viewed with dates and times

  • your IP address

  • your computer info

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4.        HOW WE USE YOUR PERSONAL  DATA

  • To process bookings

  • To provide the services

  • To respond to your queries or comments

  • To contact you if necessary ( also confirm bookings)

  • To evaluate the use of our site

  • To process payment instructions

  • To advise of availability
     

5.        THIRD PARTIES

Hound Hall will not pass personal data to third parties and all information is used purely for our own records.                   

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